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Shelley Upton: Executive Coaching for Leaders and Managers in Higher Education

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Quote for the day – on communication

March 12, 2014shelleyupton 1 Comment

“I know that you believe that you understood what you think I
said, but I am not sure you realise that what you heard is not
what I meant.”

(attributed to Robert McCloskey, US State Department Spokesman, who died in 1996)

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