To Get Honest Feedback, Leaders Need to Ask

When did you last ask for and receive genuine feedback from those around you? And did you actually listen to the bits that seemed unpalatable?

I was surprised and, to be honest, a little upset by a couple of bits of feedback I received from my last 360 degree survey but they gave me valuable information to act upon and I did so to the best of my ability.

The point is, the effect you have on others isn’t necessarily the effect you intend. The effect you *actually* have is the effect that is perceived by the recipient. You may intend to help, they may perceive criticism.  You may intend to be upbeat – what your listeners hear may be perceived as sarcasm.  I’ve  blogged about this before under the topic power, presence and perceptions.

This research (link below) by Harvard Business Review was based on over a million responses to their Leadership Practices Inventory. It’s not new (dates from 2014) but the results are just as relevant today.

To Get Honest Feedback, Leaders Need to Ask – https://hbr.org/2014/02/to-get-honest-feedback-leaders-need-to-ask/

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